Question 1

What kind of services do you offer?

Accepted Answer

We provide a wide range of electrical services for both domestic and commercial clients, including:
Electrical installations (lighting, sockets, switches)
Electrical repairs and fault finding
Rewiring and upgrades
Electrical inspections and testing (EICRs)
Emergency electrical services
Electrical maintenance
PAT testing (Portable Appliance Testing)
EV charging point installations

Question 2

Are you registered and certified?

Accepted Answer

Yes, we are fully qualified and accredited electricians. We are registered with NAPIT (National Association of Professional Inspectors and Testers) and all our work is carried out in accordance with UK regulations and safety standards. Our team also holds relevant qualifications, such as City & Guilds certifications.

Question 3

How much will my electrical work cost?

Accepted Answer

The cost of your electrical work depends on the scope and complexity of the job. We offer free, no-obligation quotes after discussing your requirements. For emergency callouts, pricing can vary based on time of day and urgency. Contact us today for a tailored quote!

Question 4

How long will it take to complete my electrical work?

Accepted Answer

The duration of your electrical job depends on the size and complexity of the task. We’ll give you an estimated time frame when we provide your quote, and we’ll always work efficiently to minimise disruption.

Question 5

How do I book an appointment?

Accepted Answer

You can book an appointment by calling us on 07772 184472 or by completing our online contact form. We aim to respond to all inquiries within 24 hours.

Question 6

Can you help with electrical inspections for safety certificates?

Accepted Answer

Yes, we can carry out electrical inspections to ensure your property complies with safety regulations. We provide full reports and certificates, including EICRs (Electrical Installation Condition Reports) for landlords and businesses.

Question 7

Do I need to be home for the work to be done?

Accepted Answer

For most work, you will need to be home to give us access to your property and to discuss any specific requirements. However, for certain tasks, such as routine inspections, we may be able to proceed without your presence. We will confirm with you beforehand.

Question 8

Can my home be rewired while we live there?

Accepted Answer

Yes, we can rewire your home while you are still living there, but it does require a bit more planning and can take a little longer than an empty property.

Question 9

Is your work guaranteed?

Accepted Answer

Yes, all our electrical work is fully guaranteed. We take pride in the quality of our services and ensure all installations and repairs are done to the highest standards. If any issues arise post-service, we will return to resolve them at no additional cost.

Question 10

What areas do you cover?

Accepted Answer

We primarily serve Bristol, Bath, and Gloucester but we are happy to take on projects across the wider UK. Please contact us to confirm if we cover your specific location.

Question 11

Are you insured?

Accepted Answer

Yes, we are fully insured with public liability insurance to give you peace of mind that any work carried out is safe and covered.

Question 12

What should I do if I suspect an electrical fault?

Accepted Answer

If you suspect an electrical fault, it’s important to turn off the power to the affected area immediately. If you experience any sparking, burning smells, or a loss of power, it’s best to contact us straight away for urgent assistance.

Question 13

Do you install EV charging points?

Accepted Answer

Yes, we are certified to install electric vehicle (EV) charging points for both homes and businesses. If you’re looking to install a charger, contact us for advice on the best options and installation

Trojan Power Solutions Ltd

Reliable Electrical Services in the Gloucester Area

Call us to get started 07772184472

Frequently asked questions